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Archive for Human Resources Issues

Aug
24

What You Dont Know Can Hurt You

Posted by: Mary Bennett | Comments (0)

Many times when working with organizations on strategies to increase  gender diversity in the leadership ranks the leaders will say ” lets just get all the women together and ask them what they want”.  While this is noble and certainly talking with the women in the organization to understand how they experience the culture is critical it is not “the answer” .   One of the most serious issues women face when attempting to advance in male dominated cultures is lack of access.  Lack of access to senior leadership, opportunities, information, and organizational knowledge.  As a result of this lack of access women “dont know what they dont know”.   This also is a driving force in the phenomenon of women rejecting efforts to start any type of program or initiative aimed at advancing women.  It is common to hear some of the women who may have be closest to breaking through to levels where women have not been represented say that they are not role models and do not want anything to do with any programs related to women or women’s advancement.   This also represents the fact that women “dont know what they dont know”.   Best practice programs aimed at helping women to advance are all about business and all about evening a playing field that is not providing equal career development opportunities for all.  The uneven field is not something most people can see without awareness raising activity.   The women in the organization are in fact often the individuals who most cannot see what is happening and “what you dont know can hurt you”.   There are a long list of things that an individual needs to know about an organization in order to increase their value proposition to that organization.   The most common method of learning these key lessons is access.  Access to senior leaders, opportunities, experiences, assignments, and organizational learning.  Without this information our careers are like a journey we take without a map.   Most of our male counterparts more naturally gain this  very important access due to ease of networking that very naturally takes place between people who identify with each other.   Therefore our male counterparts have a map which is a very real and tangible advantage.  We may think the road to our destination is straightforward and with steady hard work we will arrive.  Little do we know that there are side trips and short cuts we need to know about that we cannot see without access to organizational knowledge.  When we hear the lament of male leadership teams ” we would hire women if only we could find any qualified to do the job” they are not always making excuses.  Because women are very often taking a less than focused journey without a map- they may not be as qualified as their male counterparts because they have not had the assignments and experiences that they need to be prepared to be the best candidate for a job.  In addition, research has shown us that women are very often evaluated on experience while males are evaluated on potential which multiplies this problem dramatically.   SO what is the answer to this very significant dilemma?  Learn how to build access.   Stay tuned for my next posting on this very topic!!

 In the Part I and II of this series we talked about the opportunity to support our need for flexible work cultures with a solid business case.  We outlined the fact that the majority of our employees require flexibility at some point in their careers.  Research increasingly points to flexibility as one of the most important career considerations of staff, emerging leaders and even our seasoned leaders. If we do not offer this flexibility in our organizations we will lose productivity in our top talent pool and we may lose this top talent completely to our competitors. In addition to flexibility as a requirement for top talent, consider the possibility that flexibility can actually improve your organizational results.

We also outlined  four key business strategies that can be supported by flexibility in the organization.  These are:  

1-Employee Attraction and Retention

2-Improved Productivity

3- Improved Customer Service and Satisfaction

4- Effective Operational Management

This third posting will cover the last two strategies.   Why are these strategies key to a business case for building a flexible work culture?…….or said another way…… How will flexible work cultures actually help to accomplish these business strategies?

In the Part I of this series we talked about the opportunity to support our need for flexible work cultures with a solid business case.  We outlined the fact that the majority of our employees require flexibility at some point in their careers.  Research increasingly points to flexibility as one of the most important career considerations of staff, emerging leaders and even our seasoned leaders. If we do not offer this flexibility in our organizations we will lose productivity in our top talent pool and we may lose this top talent completely to our competitors. In addition to flexibility as a requirement for top talent, consider the possibility that flexibility can actually improve your organizational results.

We also outlined  four key business strategies that can be supported by flexibility in the organization.  These are:  

1-Employee Attraction and Retention

2-Improved Productivity

3- Improved Customer Service and Satisfaction

4- Effective Operational Management

This second posting will cover the first two strategies.   Why are these strategies key to a business case for building a flexible work culture?…….or said another way…… How will flexible work cultures actually help to accomplish these business strategies?

Employee Attraction & Retention

Why do organizations offer flexibility? Business - Business- Business.    Successful accomplishment of business strategy is the primary reason for building a flexible work culture.

The majority of our employees require flexibility at some point in their careers. Research increasingly points to flexibility as one of the most important career considerations of staff, emerging leaders and even our seasoned leaders. If we do not offer this flexibility in our organizations we will lose productivity in our top talent pool and we may lose this top talent completely to our competitors. In addition to flexibility as a requirement for top talent, consider the possibility that flexibility can actually improve your organizational results.

There are many definitions of flexibility. For the purposes of this discussion we are talking about any type of flexibility that allows team members to depart from the standard schedule of an early morning start time to an early evening departure, with all hours served as face time, either at a client/customer site or at the office location. There are many articles and books written regarding the types of flexible work arrangements available.  This posting will not focus on the mechanics of the arrangements but the business case behind them.

Jul
06

The Aspirations of Women

Posted by: Mary Bennett | Comments (2)

“Women simply do not have the aspiration to pursue C Suite roles which is why we do not see equal numbers of men and women in leadership positions.”

I have had this conversation more times then I wish to remember when working with organizations on increasing gender diversity in the leadership ranks. The aspirations of women can be a very perplexing yet popular topic of conversation in the leadership ranks of organizations.

This is the fourth post in a series about the barriers impacting the lack of advancement of women in business.  We have discussed the background regarding women’s lack of advancement and also covered the first two barriers- Lack of Career Advocacy and Lack of Visible Role Models.  This final post in the series is about the most talked about barrier regarding women’s lack of advancement- the ever illusive ” work/life balance”.  

First and foremost let me share that I do not believe in the term work/life balance.  Everything I have learned personally as a working mother and senior executive and have also learned from other women executives, managers and staff tells me that the phrase “work/life balance” may do us more harm then good.   Balance implies the image of the old scale that had a point of perfect balance when both sides of the scale had even amounts of weight placed upon them.   The work/life balance scale implies work on one side, life on the other and a very special point of perfect balance.  Most of us know that the “very special point of perfect balance” very rarely or never comes.   In working with women leaders I have found the term work/life integration to be much more realistic.   Work is part of our life and as such is one element to be integrated in according to our personal vision of the life we want to build.  Creating a personal customized vision of how we want to integrate the various elements of our lives, the roles we play, including work- is a success strategy of many women leaders I have coached.   So why is work/life integration the most talked about barrier?   Work/life conflict is traditionally understood and easy to see.

Jun
15

Visibility of Female Leaders

Posted by: Mary Bennett | Comments (0)

In the past two posts we have been talking about why we do not see more progress in the advancement of women in business , community and politics.   In the first post we covered an overview of what is happening to slow down our progress.  Much of what happens is subtle and not well understood. (Post May 24)    In the second post we talked about the first barrier in more detail- the lack of career advocacy and targeted development for women.  This lack of advocacy is not because anyone is setting out to exclude women, but because of subtle organizational and human habits and bias. ( Post June 3)

Todays post is about the second barrier- the lack of visible female role models.  This barrier is also not well understood and often very very underestimated in it’s power.  In all the work I have done in organizations that have undertaken an effort to understand and impact the gender diversity of it’s leadership ranks- the lack of visibility is a barrier and also an answer to acceleration of progress.   We , as humans, instinctively look for role models . We look for individuals we can observe, learn from and emulate. We look for those who’s path we might follow.  In the end we forge our own unique path but it is most often comprised of a mosaic of the experiences of others. 

Last weeks post introduced the barriers to the advancement of women. This week we concentrate on the lack of access to career development and advocacy. This issue is not very well understood in many organizations. It is however one of the most important if we care about diversity in our leadership ranks and advancement of all top talent.  The issue of advocacy is often subtle and requires a close look at how individuals move through the organization. How do they advance? How are they visible? What is considered an increase in value delivered that puts one on “the map”. Many of the subtle but essential rules about how one advances in an organization are real but unwritten. As a result , it is critical that one have a guide in this journey of navigation.

It is amazing!  It is amazing,  after all the has been written and all that has been done by organizations and individuals regarding women leaders, that we still hear so much ambiguity in discussion about the lack of progress in the percentage of women leaders in business. We do know what the barriers are and we do know that if these barriers are addressed they turn into success factors.

  • Number One- for a number of  very tangible reasons many women do not have the same access to career development and advoacy as their male counterparts.  In most cases this is not because women are consciously being held back.  There are many subtle factors in play that we must understand to make progress. 
  • Number Two- Lack of Visibility. This visibility issue has two parts to it. There are not enough female role models and women leaders are often not as visible as male leaders.  The impact of lack of visibility is a very significant and underestimated part of the problem.

“The cost of doing business” speaks for itself.  You have to put money out to make money; feed the investment so that it grows becoming lucrative and prosperous.  A fundamental basic that business leaders process regularly, right?  Absolutely!

 Why then do many business professionals treat themselves and their own career marketing tools with substandard expectations?  As a career strategist and resume writer, pricing of services is one of the top #3 questions asked of clients.  Certainly understandable and always welcome! 

 If you are willing to spend money on high end clothing, hair salon upkeep or high end handbags, perhaps you may want to redistribute where you are investing your hard earned dollars.  Are you buying into someone else’s brand or are you taking care of your own?

 While most professionals realize the time, complexity and strategic writing that goes into developing a solid and effective marketing tool, there are always a few folks who see their resumes as a typeset piece of paper tracking the basics of their work history asking, “Why does it cost so much”?  

Top 5 Reasons Professionally Written Resumes Cost Money