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Archive for Management

There is a great image I once saw of someone climbing the ladder of success only to find it was attached to the wrong building; at the top were broken windows and a roof that needed replacing. It’s not always the way we think it will be.

I was reminded of that when I was telling my five year-old grand-daughter a new rendition of Cinderella. Life is not always as we expect it to be. Arielle requested a story that would be about her heroine, Cinderella, after she had married the prince.

I looked down at the pair of UGG boots I had just taken off, sitting near the door and the story just flowed. Cinderella was bored with her position, all pomp and no power. She decided she wanted to go hiking in the cold winter and came back from shopping with a new pair of UGG’s.

The prince shrugged, he was too busy with the state of the state to bother with fashion. However, the queen was furious that Cinderella wanted to wear such cumbersome shoes. I was just about to have Cinderella succumb to the queen’s demands to return the UGG’s. I was curious to see how my granddaughter would react, when she chirped up with “its okay grand mom, she should keep the shoes, after all it’s her body and she can wear whatever she wants!”

I really did see that a new generation of young girls is growing up to have internal strength and not buy into the fairy tales as easily as I know I did as a kid.  I also gave kudos to my daughter for helping keep a balance between fairy tale beliefs and emerging leadership that begins with internal conviction.

We are all learning to be authentic, true to ourselves.  If we can see that we are all works of art in process and that change comes each time we say “Yes” when we mean yes and “No” when we mean no, we are on the route of authenticity and integrity.  I think this path may be a bit easier for younger generations.  Just know we are paving the way.

Categories : Equality, Ethics, Management
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“The cost of doing business” speaks for itself.  You have to put money out to make money; feed the investment so that it grows becoming lucrative and prosperous.  A fundamental basic that business leaders process regularly, right?  Absolutely!

 Why then do many business professionals treat themselves and their own career marketing tools with substandard expectations?  As a career strategist and resume writer, pricing of services is one of the top #3 questions asked of clients.  Certainly understandable and always welcome! 

 If you are willing to spend money on high end clothing, hair salon upkeep or high end handbags, perhaps you may want to redistribute where you are investing your hard earned dollars.  Are you buying into someone else’s brand or are you taking care of your own?

 While most professionals realize the time, complexity and strategic writing that goes into developing a solid and effective marketing tool, there are always a few folks who see their resumes as a typeset piece of paper tracking the basics of their work history asking, “Why does it cost so much”?  

Top 5 Reasons Professionally Written Resumes Cost Money

 You are paying for a customized marketing tool reflecting your most important commodity…YOU.  Customized, one-on-one marketing takes time and a specialized set of skills from a writer who has the ability to dig deep into extracting your key skills and accomplishments.

  1. A behavioral based trained professional writer has a unique skill set in individualizing and interpreting your core competencies in writing.  This takes credentialed training and years of practice which is more than just being a technical writer.
  2. Strategic writing and appropriately targeting a clients goal is factored into a professionally written resume.  When I am asked to write a general resume, I educate potential clients that this is not a service that I offer.  A general resume is as useful as trying to catch a variety of fish using one type of bait. 
  3. Researching industry trends, verbiage and current job marketing opportunities takes time.  Behind the scenes, a top notch resume writer is busy collaborating with industry peers, researching web sites and bringing forward new information to support the needs of the client.
  4. Credentials cost money.   Most writers have a varied assortment of credentials, education and training to support their writing.   For a writer who is continuing to learn, refine skills, seek out new credentials and advanced exposure to global assessment programs, know that the cost of doing business will be aligned according to skills being offered.

 Lesson:  Invest in your professional brand by having the appropriate tools. If you are going to drive a fancy car, wear high end heels or expensive jeans, become truly authentic and coveted by having a top notch resume in your tool kit.

Networking can seem like a daunting task for those with introverted and shy personalities, but it is a must to be successful. 

Since I’ve decided to give up a large portion of my client service business because I will be attending business school in the fall, I’ve decided to focus a lot more of my attention on going to events here in New York City and networking with people across all industries.  Since I’ve been networking with people across all industries, I wanted to share a list of the most important things that I have learned to boost in person credibility. 

Follow these tips to build a strong network:

1. Sincerity is a must. Most business people can smell phoniness from a mile away.
2. Determine your goals and objectives. Before attending any networking event – conference, luncheon, holiday party or any other business or social event, make sure it is for the right reason. Some events are for making contacts, while others are for learning a certain trade or industry. If you are a make up artist, I don’t think you would attend the American Bar Association Mid Winter Conference for Surety and Fidelity.
3. Join as many associations and groups to expand your professional circle. Many groups allow prospective members to preview how groups are organized by sitting in a seminar or attending an event.
4. Offer to volunteer in different organizations and events.
5. While networking, ask questions – who, what, where, when and how as opposed to questions that can answered with a simple “yes” or “no.”
6. By joining different groups and associations, your brand becomes transparent and you become a resource to others. It will also help you become an expert within your industry.
7. If you have a certain person that would like to speak to, make sure you have a clear approach. You don’t want to sound like you have no idea what you are talking about when you open the conversation.
8. Have a clear mission of how you can help networking professionals.
9. Respond quickly and efficiently to referrals. Don’t make others look bad by not delivering results that you promised.
10. Don’t try to sell yourself. Networking is about gaining leverage by building relationships with other professionals within your industry.
11. Dress appropriately for the occasion. Most networking events require business attire. Remember, first impressions are the only impressions that count.

In this day and age, networking is a must. It doesn’t matter whether you are looking to expand your business network or looking for a job, networking is critical to a healthy career. The more resources you have, the more leverage and opportunities will be readily available.

For more information on how to network effectively, contact Kristin at km@marquet-communications.com.

In any learning process, there is a tendency to go to extremes before finding middle ground. Take driving, for example. Most teens start by driving very, very slowly, learning when to accelerate and when to put the brakes on. Then there is a time when we all want to experiment with speed, until either fender hits fender, or a ticket is handed by an unsmiling policeman.

Most of us then find the safe space of the middle ground where fast and slow are dependent on the territory.

So it is with all relationships. Sometimes a hug is perfectly timed, in other situations a metaphorical “right to the jaw” is called for. In all partnerships, all life happenings, it is all in the timing.

Margaret Thatcher was a woman leader who had a great sense of timing. She was strong and gracious. She entered the territory of male domination early on and set the stage for women to follow, to learn the art of push and pull.

I am reminded of a Margaret Thatcher story: she was disappointed with her cabinet, one she felt was weak and unwilling to take stands. Her frustration came out at a dinner, so it has been told, when the waiter taking meal orders asked her “Chicken or Steak” to which she replied “Steak please”. Next question was “And what about the vegetables”. She looked up and said “Oh, they will have steak also”.

We are now in an era where the fine art of timing is even more important because the world is moving so fast. There is not the luxury to ponder, to hesitate. As women, we need to become experts in timing, when to hug and when to hit.

Patterns of behavior handed from generation to generation have kept many women in the “hug” category. Often, the extreme of “hit” has been indiscriminate. This is a major learning process for men as well as women, and what we can learn from leaders like Margaret Thatcher is not so much about policy perspectives as about the push and pull of power.

The most important learning for leaders is how to find that magic balance.

Feb
28

Work for a Jerk?

Posted by: Tina Kashlak Nicolai | Comments (3)

At one point or another, we have all worked for a jerk. Trending analysis, client feedback and underground communication clearly indicate that mismanaged employees and boundary violations are on the rise.  Managing through tough times and poor leaders is often time more difficult than the work itself.  Poor leadership can range from an immediate supervisor to poor HR leadership.  Noone is exempt. 

 Taking charge of your career and disengaging from negative forces, including a jerk of a boss is within your reach.  As a Career Strategist with an organic and practiced track record of problem solving, I am focusing this weeks blog on the employee relations aspect of managing poor leadership, self preservation and maintaining your sanity.

 5 Strategies to Activate NOW

 #1  Document…Document…Document

 Venting is short lived whereas documenting is soothing, has long range positive effects and will set you up for a chronicle of events if you need to take legal action..  Hand write your discontent in a strategy journal.  This is a journal specifically dedicated to you, your work, your accomplishments and your discontent.  Keep it is a safe place and use it daily.  Date, time stamp and openly journal details of what is occurring.  Always be sure to credit yourself for one  or two accomplishments per writing.  When leadership is lacking, you need to start truly leading yourself.  This means crediting your daily accomplishments and cheering for yourself! 

 #2  Keep the Personal Out of Professional

 Remind yourself that you accepted your position to offer professional skills in lieu of pay.  That is it!  Nothing more!  While it is a bonus if you make a friend or two in the workplace, your primary focus must be on your skills and honing them.   If you have a jerk as a boss or a leader who leads you to feel uncomfortable, steer clear.  You are under no obligation to take part.  If you think you can out maneuver the person…perhaps you can but you will be far better served if you develop a strategy focusing on your accomplishments and becoming successful than trying to “play the game”.

 #3  Remove Fear from your Vocabulary

 There is a reason the famous quote “there is nothing to fear but fear itself” has stood the test of time.  Use it.  Get out from behind your fears and exercise your courage.  This does not mean randomly acting out, but rather, put a plan in place on making your move to either sustain the existing workplace dysfunction OR exit the company.  Planning your work and working your plan is powerful.   Have dedicated hobbies outside of work.  This will give you something positive and productive to look forward to and feed your focus on you.

 #4 Stop living above your means NOW

 If you cannot quit your job due to financial restraints, start cutting back on your luxury spending and live beneath your means.  Start paying yourself first by banking as much as you can.  Make a game out of stashing away extra money.  You will gain power over yourself which will bring a heightened sense of confidence into the workplace.  Your boss may be curious about seeing a change in your however, never needs to know why the change.  Remember Rule #2???  Keep personal to yourself.

 #5  Take Action.

 If you have been spoken to inappropriately, asked to divulge personal information, felt emotionally violated to the point of crying or coerced to conform in what may be perceived as a borderline “touchy feely, cultish” environment, stand your ground and exercise your voice.  The EEOC is always available to file charges especially if on the job allegations are not being dealt with.  Environmental harassment is NEVER ok.   Once you speak up, you are protected by the law from any further wrongdoing.  Get Moving!

 For more information:  www.eeoc.gov.

Feb
22

Women Leadership and Mad Men

Posted by: Sylvia Lafair | Comments (0)

Some revolutions are bloody, and some are flash-in-the-pan moments.

The women’s movement began quietly with a book “The Feminine Mystique”, moved to bra burning, and gained traction with consciousness raising groups.

All of that seems like it was centuries ago.

We now head large organizations, are in key positions in government, and have a say in just about everything. Yet some of the pleaser and martyr behavior patterns that were handed from generation to generation are still dying a slow death.

Just watch “Mad Men” and remember how it was. You worked if you typed and delivered. No not ideas – merely the coffee to the men. While much has changed, there is more work to be done.

This is a year of both celebrating change and dialoguing about what still needs to change. CELEBRATION: in the next few months women will cross the threshold and become the majority workers in America. CELEBRATION: women professionals are in the majority in this country. CELEBRATION: women have become economically powerful in their own right.

What is the next phase of the revolution toward equality, and even beyond that, toward partnership?

Perhaps we need to regroup and create consciousness-raising groups that mirror the 60’s. Maybe this time it needs to include both men and women. While we need to celebrate the successes, we really need to ask the hard questions that remain unanswered for ourselves, our children, and even our grandchildren.

My daughters are grown, and I am now watching the dilemmas and concerns about what it means to raise children in a world that is going at warp-speed. What does it mean to run a business, run a household, and still have time for the kids?

I believe the dialogues of today are around the unfinished business of the past. The issues are around motherhood, and fatherhood. The issues at the deepest level are about the children. If we have them, then who raises them?  What kind of support is needed to bring out the best in the next generation?

This is where the pleaser and martyr patterns of the past, so deep in the neuropsychology of most women, kick in. Women still appear to be the ones who make the plans for the youngsters, take off the time if they are sick, and worry about grades, friends and drugs. Sure, dads are included, yet it still seems that mothers are carrying the heaviest part of the load. That has not really changed.

I am not suggesting we demand that our men vacuum and make the oatmeal. That discussion belongs to each couple to sort out. I am thinking way bigger than that. I am wondering if we can look at the countries that have offered families more help, looking especially at Norway and Sweden.

What do we need to do to change, so the next generations grow to be the best they can be? When do we as women take the pleaser and martyr parts of our personalities and transform them into their positive opposites – the truth teller and the integrator? What are the questions that need to be asked to sort out the dilemma of what we can do, what our businesses can do, and what government can do?

I’d love to hear from you with ideas about creating life-enhancing programs that can deter so many of the social problems connected with the new world of work we have helped create, and the burdens of parenting at every level of our society.

Let’s start a 21st Century rendition of consciousness-raising, and keep the revolution for healthy and balanced evolution at the forefront of our lives.