Finding Your Customers

June 15, 2012 by Leona Charles
Business Development

As entrepreneurs many of us realize that we aren’t salesmen, so we hire business development managers to find our customers. The thing is though as CEO’s we are the best business development managers

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available. We know this company inside and out and we know what the company can do, so even if you have a business development manager here are a few tips for developing new business.

Unsolicited proposals

These are the cold calls of the future and if your business is a professional services firm, this could be a way to break into an untapped market. Unsolicited proposals are much easier to write than standard proposals because you are identifying the need.  These proposals have to be much more researched and have to contain a definite value for choosing your company.

Twitter leads

I’ll admit that I’m still a social media novice (even as I write this blog) but I had a colleague retained through twitter from a stable, growing company. The gig led to the building of his reputation in the private market and has continued to snow ball. While that may not be the normal, it is a great example of how your reputation builds business.

Networking

I know that we’ve all heard this before but the truth of the matter is that it works. People buy from people so they need to meet you and talk with you. Sending an e-mail is great, but follow it up with a phone call and physical visit. While you are there, drop the hard sell. Ask questions about the buyer and get to know them-remember that the will come, you want to establish a relationship.

 

Business is so much more than selling a product or a service. There are two types of business: people who sell what you need and people who sell what you want, whichever one you are you want to be the one making the sale.

 

Leona Charles

Leona Charles began SPC Business Consulting Ltd in 2007 to help businesses of all sizes get the most out of their performance. As a Six Sigma Black Belt, she brings a fresh and unique approach to Operations Consulting drawing on her 10 years of combined experience in law enforcement, government contracting, property management, customer service, non profit industry, and education.

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{ 3 comments… read them below or add one }

The Language Journal June 20, 2012 at 3:54 am

As many new business owners quickly discover, the most difficult part of starting a business is finding customers. Consider who would make the ideal customer. What’s the hardest thing about starting a business? For many new business owners, the answer is finding clients or getting customers.

Leona Charles June 20, 2012 at 10:23 am

You are absolutely right, good point.

Amber King July 4, 2012 at 1:55 am

Finding customers is the most tricky part for business. If you are trying to generate leads through social media, it is important that you are active where your target market is.

Email marketing is also a great option and to fully maximize the results, follow it up with telemarketing.

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