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Top 10 Email Marketing Takeaways from 2009

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Guest post by Janine Popick, CEO of Vertical Response (see disclosure below)

1. Get Social

The web’s most successful companies have discovered the power of Facebook, Twitter, LinkedIn, and other social media to connect with their customers.

2. Host then Post

Web 2.0 marketers have found a great way to expand their readership beyond their opted-in subscribers. Create a hosted version of your message and post to social media sites, or keep an archive of your past issues on your own website.
See how others are using their hosted messages.

3. Clean House

The end of the year can be a good time to review your lists and understand how active your list members have been.  What to do with unresponsive members of your list?  Don’t throw them away – send a special offer via email, or try an offline method like a postcard or direct call to invite them back.  Also, be sure to sync unsubscribed and bounced users occasionally with your main customer database. Although we filter those out for you, it’s good practice to keep your original data up-to-date.
See successful tips on reactivating your non-responders.

4. Segment Your Lists

Smart marketers are customizing their content to targeted groups to create a high-touch customer experience. Use the data you have to create highly-personalized messages and offers to see the greatest response rates and avoid burning your entire list with irrelevant offers. 
Get more information here
.

5. Send & Deliver

Once you hit “send,” what REALLY happens? VerticalResponse’s dedicated delivery team works hard to ensure your messages get through.  However, there are many steps you can take to help boost delivery success. From good list hygiene to avoiding “spammy” keywords in your messages, check out some best practices to keep your messages flowing.
Learn how to design your messages for better deliverability

6. Consistency, Consistency, Consistency

Top performers in email marketing train their readers by sending regular communications on the same day at the same time.  Boost your open & click rates and minimize unsubscribes by sending to your readers when they expect it.  Also remember to maintain a consistent “from” line, so messages also come from senders they expect.
See more email best practices.

7. Beat the Tax Man

Email credits can be a wise investment before the end of the 2009 tax year. Credits purchased for your business today are good for up to one year.  Now is your chance to stock up and send throughout 2010 (Make sure you consult your tax professional for eligibility requirements).

8. Opt-In to Win

Opt-in forms provide a seamless and easy way to build subscriber lists.  Use our automated tool to build your own form quickly, or customize with your own code and designs to match your site. Here’s a great opt-in form example to get you started.

9. Go Green

Many of our new templates help take your conventional marketing pieces online. Use our e-greeting cards, online newsletters, and even print-at-home coupons (so only those customers who redeem use paper), or design your own to match your brand and printed collateral. You’ll save postage, save paper, and save the planet, too!

10. Be the Guru

It’s no surprise that many of our most successful customers are also our most knowledgeable. Stay on top of email marketing developments with your email provider to ensure your success!

WomenOnBusiness.com is an affiliate of Vertical Response, however, this is not a sponsored post and WomenOnBusiness.com earns no money from the links contained within the post or for the publishing of the post.

Susan Gunelius

Susan Gunelius is a 20-year veteran of the marketing field and has authored eight books about marketing, branding, and social media. Her most recent books, 30-Minute Social Media Marketing, Content Marketing for Dummies, and The Complete Idiot's Guide to WordPress, are available now. Susan’s marketing-related articles can be found on Entrepreneur.com, Forbes.com, MSNBC.com, FoxBusiness.com, WashingtonPost.com, BusinessWeek.com, and more. Susan is President & CEO of KeySplash Creative, Inc., a marketing communications company. She has worked in corporate marketing roles and through client relationships with AT&T, HSBC, Citibank, Intuit, The New York Times, Cox Communications, and many more large and small companies around the world. Susan also speaks about marketing, branding and social media at events around the world.

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