Assertive communication is speaking up appropriately for oneself while considering the needs, wants, and rights of others. The verbal characteristics of assertive communication are clear, direct, and honest statements of feelings and the use of “I” statements. We feel good about ourselves when we communicate assertively, but also, we must feel self-confident and good about … [Read more...]
The “Yes, But” Mentality
As women, we have a lifetime of mixed messages around becoming strong leaders and connecting with our innate talent and personal power. This often results in what I call the “yes, but” mentality. You instinctively know what to do BUT you don’t do it. For example, you know you should do more to get out and promote your business, but you spend more of your time in the office … [Read more...]
What Does Your Body Language Say About You?
Did you know that it takes only four minutes to make a first impression and that body language accounts for 55% of that impression; 38% from tone of voice; the remaining 7% from our actual words? In other words, competence is only one factor in career mobility. Those women who are competent AND look and sound like a professional are the ones most likely to be … [Read more...]
Movin’ on Up
In 1986, an article in The Wall Street Journal by Carol Hymowitz and Timothy Schellhardt first introduced the term Glass Ceiling. The illustration that accompanied the article showed a woman in a business suit pushing up against a glass barrier. After that article, the term Glass Ceiling caught on quickly as the metaphor for an impenetrable blockade that women face when … [Read more...]
Give Yourself a Pep Talk
Do you ever wonder how elite athletes like Tiger Woods or Roger Federer stay focused; how they manage to maintain their peak performance? I marvel at their ability to recover after a bad shot or a lost match; their resilience and ability to let go and forget their poor performance and come back with strength and fortitude. How do they accomplish this? Well, almost all … [Read more...]
Promote Yourself with Passion
My first corporate job interview was for a health care management company that was looking for someone to manage their 30 physician cardiac rehab center. At the time, I was recently divorced with two young children and I was looking for a 9 to 5 job. In my interview, I didn't talk about my business experience because I had none. I didn't talk about my resume or skills because … [Read more...]
Where Does All Our Self-Confidence Go?
Where does all the bravado and self-confidence of our early childhood go? Do you ever think back to when you were a young child? If your childhood was anything like mine, you were probably happy as a clam and had a bounty of self-esteem. I did. I vividly remember my childhood dreams of becoming a prima ballerina. I took ballet lessons three times a week and carried my ballet … [Read more...]
Lead Yourself to Success
I am often asked about my own corporate career path and how I made the successful transition from manager to executive. There is, of course, no one answer or formula for success. Everyone has their own story about how they navigated their way to the top. Some women may claim it’s luck; being in the right place at the right time. Some may say it took hard work and long hours. I … [Read more...]
The Power of Positive Self-Talk
Our thoughts have the ability to create our reality and it is our daily challenge to put aside negativity and focus on a positive attitude. There are many techniques that people use to re-frame the negative into positive affirmations and with consistent practice, these methods help us to create the positive life we desire. Controlling our negative thoughts is not an easy … [Read more...]
Use Your Web of Influence
Years ago, I went through a training program on customer retention that emphasized the importance of identifying a web of influence within a client account. The web of influence not only included that main contact or champion, but other individuals within the company that could "influence" your success. Having more than one contact is of utmost importance to maintain stability … [Read more...]