Empathy is not the same as sympathy. Empathy is about understanding others' viewpoints. Today, more organizations recognize the importance of empathy. It's a give and take. All stakeholders are encouraged to make an effort to show understanding & compassion. All stakeholders are interested in promoting a positive working environment. Empathy organically increases … [Read more...]
When Leading Teams Today: How Close Is Too Close?
When you are new at leadership, it can be challenging to navigate leading teams today. As a freshly promoted leader, you ask yourself, "How close is too close?" It’s Friday afternoon. The countdown has started. There’s less than an hour until closing time. A few of your colleagues have mentioned going out after work. Wearing masks and socially distanced — of course — and you … [Read more...]
What I’ve Learned from Radio: How to Listen
This week marks the first anniversary of my radio show, Head over Heels. Now, fifty two weeks later, more than fifty interviews later, and more work than I ever anticipated, the radio show has taken on a life of it’s own. One year ago, I was open to trying something new and learning new skills; how to conduct good interviews; how to find interesting topics and guests; … [Read more...]