You've either just started your Twitter account or you're thinking about taking the plunge for your business. You might have been reading about the incredible ability of the Search function on Twitter to find real-time, individual conversations about the keywords that you're passionate about: search.twitter.com. For this tool, along with all others, consider: what are you … [Read more...]
Creating Systems to add Value to your Customers
I heard the good news yesterday that a friend and her husband's company is in the midst of a $600 million buyout. Over the years I've seen how they have navigated through major challenges in what their products are, how they capture consumer interest, their market share, and their distribution channels, and I'm inspired (and at the same time amazed and a little awed by) their … [Read more...]