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Football’s Advice to Business

December 2, 2011 By Leona Charles

What can a high school football coach teach entrepreneurs? Well it turns out, she can teach us plenty. That’s right, She. Last weekend as
my girls played in the park, I read a story on Natalie Randolph by the Washington Post’s James Wagner. The article contained everything you would expect to see on a woman in a man’s sport, but I saw some important lessons in her leadership and here they are:

Invest in your teammates

Your staff are your teammates. How you acknowledge their potential defines how they play. Randolph demands that her players focus they
same determination they have on the football field in the classroom, and that’s important for business owners to remember. Investing in knowledge creates an atmosphere of excellence. It’s important for people to know their job, but it is also important for them to understand why they do their job.

Be the one with the most sacrifices

Randolph takes sacrifices to an extreme level and while there should be a work- life balance, at the end of the day the boss should be the one with the most sacrifices. I would never ask anyone to do something I wouldn’t do and yet a lot of entrepreneurs have no problem tasking underlings
with the most unpleasant tasks. The problem with that strategy is that it creates resentment and resentment creates problems.

Build true trust

Many leaders take this issue of trust and justify its breakdown as ‘it’s just business, nothing personal’. The thing is though, is that it is personal. Entrepreneurs forget that while we are planning strategies and plotting growth the people that work for us are people. And if they have
been there from the beginning, it’s not just business. For our staff to trust us, we have to be honest about the state of our business and about the state of staff relationships. Relationships are hard in the best of companies, but creating an atmosphere where your staff can talk without fear of retribution, can collaborate without thinking about sharks in the water helps your staff  find their trust in you.  An atmosphere of trust creates loyalty which creates better employees which leads to a better company.

Understand your challenges

Randolph wanted to play ball herself, but her father warned her that people would try to hurt her because she’s a girl so she became a coach. I take exception with this, I think that it shouldn’t have deterred her but the lesson here is to be aware of what challenges you are up against and
make them a part of your strategy. Understanding your challenges and whether your strengths can beat them is part of being a leader.

Leadership has the ability to do so much, at its best it can inspire and at its worst it can create permanent enemies. Do it right and you
can build an empire, so what will you be building today?

Leona Charles

Leona Charles began SPC Business Consulting Ltd in 2007 to help businesses of all sizes get the most out of their performance. As a Six Sigma Black Belt, she brings a fresh and unique approach to Operations Consulting drawing on her 10 years of combined experience in law enforcement, government contracting, property management, customer service, non profit industry, and education.

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Comments

  1. Zsa Zsa says

    December 5, 2011 at 6:47 am

    Great points. I especially love no. 1 — invest in your teammates. If you want nothing but excellence, this is really important!

  2. Leona Charles says

    December 9, 2011 at 10:21 am

    Zsa Zsa,

    I couldn’t agree more!!

  3. Nandi George says

    December 9, 2011 at 6:06 pm

    I really enjoyed this post. Seeing a woman as a football coach, in itself is inspiring. I really like the point about “Be the one with the most sacrifices.” I agree that the boss should be the one with the most sacrifice because in the end, they have the greatest reward. I find it funny when entrepreneurs let others do the work, but want the credit. This also goes along with the point about trust because business is personal. These are very important points to keep in mind as I finish my business degree and start my career. Thank you, I really appreciated your post!

  4. Leona Charles says

    December 10, 2011 at 8:46 am

    Nandi,

    Thank you! I am glad that you got the main point. As woman take an pivotal position in business, it’s inspiring to see leaders who are not woman using men’s methods. It is inspiring to see a woman reaching for success and finding it on her own terns.

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