NEWS AND INSIGHTS UPDATE:
Are you guilty of using phrases in your business communications that could be doing more harm to your career than good?
Darlene Price, founder and president of Well Said, Inc. and author of the new book, Well Said!: Presentations and Conversations That Get Results, has made it easy for you to make sure you’re not hurting your career with your words by creating a list of the 10 phrases that should be banned from the workplace.
The list filled with phrases that most people in business have probably said at one time or another, but if you want to be successful in the long-term, you need to avoid saying them in the future. Here are some examples from Darlene’s list that you may have said or heard a colleague say before:
“I may be wrong, but…” or “This may be a dumb question, but…” or “I’m not sure about this, but…” or “This may be a silly idea, but…”
Eliminate any prefacing phrase that demeans or negates what you’re about the say. Instead, get rid of the self-deprecating phrase, drop the “but” and make your comment.
Which of these two statements do you find to be more effective? “I think you might like this new solution we offer” vs. “I believe (or I’m confident) you’re going to like this new solution we offer.” The first one contains two weak words, “think” and “might.” These words make you sound unsure or insecure about the message, and subtly undermine your credibility. Notice how the second sentence is confident and strong. Replace the word “think” with “believe” and strike the tentative “might.” That’s a statement from someone who believes in what he or she saying.
“I can’t do that” or “That’s impossible” or “That can’t be done.”
Even though you may feel this way on the inside, others perceive these negative phrases as pessimistic, nonconstructive, and even stubborn. Colleagues and business partners most likely want to hear what can be done. Instead say, “I’ll be glad to check on that for you” or “What I can do is…” or “Because of company policy, what I can do is…”
You can follow the link below to read Darlene’s full list of words that should be banned from business communications and get all of the details about why and how to do so. It’s a great read with excellent tips and advice.
Get the details: 10 Phrases that Should Be Banned from the Workplace via physbiztech.com